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Accessible, without stigmatizing  

The Wall Street Journal meets Ian Hosking, senior research associate at the Engineering Design Centre at the University of Cambridge, to discuss the latest smart services for easy to use phones from emporia.  

Read the article here or click here to watch the video

emporiaCONNECT awarded Consumer Favourite Award 2013 

As part of theMunich Creative Business Weekthe newemporiaCONNECT mobilephone received the Universal DesignConsumerFavourite Award2013.What makes this award special is that thesubmitted productsare evaluatednot onlybya panel of expertsbut also byconsumers.


emporiaTALKcomfortPLUS – the easiest mobile with added security 

emporiaTALKcomfortPLUS: an easy to use, no frills mobile phone with the emporia emergency system. With the touch of one button the phone alerts five pre-installed emergency numbers in sequence. 


emporia Telecom presents the Ambient Assisted Living room 

emporia Telecom presents its approach to ambient assisted living (AAL) as part of its Innovation Lab at Mobile World Congress in Barcelona. mHealth solutions will be presented which enhance the familiar living environment of the elderly. 


emporiaME – the app to connect generations 

emporia announces the launch of emporiaME – an app that enables smartphone users to share information, provide updates and remotely manage emporia mobile phones.


Making social networking more personal 

BARCELONA, Mobile World Congress: emporia Telecom launches products at Mobile World Congress to bridge the digital divide and shape a new form of social networking: the personal network.


What's the best phone for the elderly? 

Pocketlint visits Cambridge University's Design Centre

We can think of countless arguments we have had with our grandparents over tech-related issues, none more so than about mobile phones. To the youth of today, the older generation’s lack of proficiency with electronics can seem baffling.

It isn't until you are put into the shoes of an older person that you realise just how difficult to use a mobile phone really can be. Pocket-lint visited Emporia’s research labs at Cambridge University to be artificially aged well beyond our years - around the 70 to 80-year-old age bracket - in order to test out some present-gen smartphones and Emporia's own handset.

Read more here

Mobile World Congress 2013 

Connecting generations

Discover emporia Telecom’s latest products and services which bring generations closer together through better communications.


At Mobile World Congress, we see lots of brand new technology, most of which is not simple or straightforward. It can be a lot to take in. Ask yourself this: how many times have your parents asked for help when using the latest gadget?


emporia helps everyone feel more included in modern communications by ensuring simplicity comes first.


As smart as needed, as simple as possible.


This was the idea behind creating emporia’s latest mobile phone – emporiaCONNECT Working closely with the University of Cambridge, emporia has designed a phone that is incredibly easy to use. emporiaCONNECT features a large high-resolution display and a high quality camera, but what makes it really stand out is the way it works with other family member’s smartphones.This unique multi-generational approach is a great new way for families to share the moments they love with the older generation through their mobile phone.


Come by the booth in Hall3/C124, and see how communication can reconnect the

generations. We are looking forward to seeing you there!

The Cambridge lab where they test how elderly people use technology 

BBC News visits Ian Hosking, at Cambridge University's Design Centre to reports on how must-have modern gadgets are designed by young people, with young people in mind, which can mean that elderly people, who have much to gain from modern technology, feel excluded.

Ian and the University's Design Centre work closely with emporia to ensure our handsets meet the needs of all and that our users never feel excluded by technology.  Click here to watch the fascinating video.

How to choose the right phone for seniors 

The older generation often have very specific requirements when it comes to choosing and using a mobile phone. Yet, most seniors still largely inherit old phones from children and grandchildren. These phones prove unfamiliar, overly complex and often lack instructions meaning they quickly become reluctant to use them, this despite the fact that talking with friends and family is vital for senior wellbeing. 


Being different is the new normal 

Only a small proportion of the population considers technology easy for everyday use. Most people are frustrated or have trouble when trying to use it. Speaking at the recent International Conference on Ageing, which took place in Prague, Ian Hosking, an expert on inclusive design at the University of Cambridge said: "It is easy to be tempted by new technology. Many products, however, have now become so complex and rich in features that many users have a problem using even the basic functions, and only a few are able to use more complex additional features.”



The emporiaELEGANCEGPS combines ease of making calls, stylish design and user-friendliness. Large keys, fonts that are clearly legible and can be enlarged, as well as high contrast in the display make it easy and accessible for the user at all times. The intelligent emergency call feature with GPS facility provides safety and security both at home and while on the move. 


emporia4care – Web-based service for smart assistance  

emporia4care is a new, web-based platform, which offers simple remote maintenance of the new generation of emporia mobile phones. The emergency call feature can be managed as well as the GPS tracking enquiries and various configuration options. The system combines hardware and software and is supported by the following emporia models: emporiaELEGANCEplusGPS, emporiaSOLIDplus and emporiaSAFETYpremium.


emporiaSOLIDplus: for everything outdoors 

emporiaSOLIDplus is the robust, resistant to water, shocks and dirt mobile phone withemporia’s familiar high level of user comfort. Whether active senior citizens or construction workers, craftsmen and outdoor fans, who spend their leisure time hiking, climbing, cycling, sailing, at site or spend a long time in the garden, then emporiaSolidPLUS has been created for all.


emporiaCLICK: The stylish flip camera phone  

The emporiaCLICK is the first easy-to-use camera mobile phone with an emergency call feature from emporia. Built with a practical folding design, it provides an extended range of functionality with MMS and Bluetooth support and the large colour display. emporiaCLICK has been created for those looking for a high level of user comfort and an appealing and attractive design. The intelligent emergency call feature gives you a feeling of being safe and secure – both at home and when out and about.


emporia Telecom announces emporia4CARE service platform and new partnerships  

IFA 2012 Berlin/Main, Hall 9, Stand 309. emporia, specialist provider of easy-to-use mobile phones, brings ‘emporia4GENERATIONS’ to this year’s IFA trade fair. The company focus is on safety, with new support for those providing informal nursing care and ambient-assisted living (AAL).


emporia4CARE is being launched at the show.  This is emporia’s web-based platform that provides its users smart assistance for day-to-day activities. It enables remote maintenance of contacts and appointments and configures the emergency call feature on supported emporia mobile phones. Professional nursing care services may also be connected, and in this field of safety and mobile emergency calls, emporia are cooperating with the specialist, Bosch.


"In Germany, for example, 15.9 million human beings live all alone, which is almost one in every five. In the process, the proportion of those above 65 years of age is constantly on the rise. And it is this group that would like one thing above all else: to be independent as long as possible", explains Karin Schaumberger, Chief Marketing Officer at emporia Telecom. "Those providing informal nursing care are also growing, and discovering new challenges. This is where emporia provides support with innovative technology in the field of Ambient Assisted Living (AAL) and self-determined living. Be it the operating comfort of users or relieving the stress of those providing informal nursing care."


emporia4CARE – smart assistance in day-to-day life

The new web-based service platform, emporia4CARE, may be utilised by emporia customers as well as their (nursing) family members and, if required, also by care organisations. You can now save, modify or set emergency contacts with ease on a PC using a few clicks of the mouse. The system is also suitable for family members who want to track those suffering from dementia or Alzheimer's disease. Care facilities and residences of senior citizens may be connected, if required, and utilise the platform. The emporia4CARE service platform can be used with the latest generation of emporia phone models including: emporiaSOLIDplus; emporiaELEGANCEplusGPS; and emporiaSAFETYpremium.


Extending safety with reliable partners for the home and on the move


The new and extended safety concepts from emporia provide greater safety in emergency situations which call for prompt, reliable and simple assistance. The intelligent emergency call systems from emporia can be coupled, ideally, with home emergency call centres. In the event of any incident, prompt assistance is within reach at any time. And this is true not merely within your own four walls, but also when travelling. There are cooperation agreements that are already in place with the German Red Cross, the Maltese emergency service and the Hubs 24 private service provider.


With Bosch, emporia Telecom is now entering into a sales partnership. Bosch is the expert for reliable home emergency call systems and has an established sales network in Germany. Two terminal devices using emporia knowledge now supplement the Bosch product portfolio. "Bosch is the perfect partner for us with its many years of experience in home emergency call services", says Eveline Pupeter, Chief Executive Officer and proprietor of emporia Telecom.


Safe, sophisticated and sporty:

emporiaSOLIDplus and emporiaELEGANCEplusGPS


Developments in the intelligent emporia emergency call feature, coupled with GPS positioning to track the position of the mobile phone at any time, have advanced emporia’s most popular phone models, with emporiaSOLIDplus now supporting the emporia4CARE service platform. In addition, the emporiaSOLIDplus now meets the IP67 certification – ensuring no damage if it falls on the ground while working or if it is exposed to liquids. 

emporia at Aging Connects 

This year’s 11th IFA Global Conference on Aging, an expert forum for sharing information on the topic of demographic changes, had the headline “Aging connects”. emporia Telecom took the opportunity to participate in the discussions. Walter Buchinger, Ian Hosking and Jochen Eder held presentations on the topics of mobile communications to connect generations, inclusive design and dementia prevention. The central point of their findings is that in today’s society some people are excluded from communication because they have problems using modern technology. However they would benefit from them in their everyday life. emporia’s clear goal is to help them get connected.


emporia sets sight on Hong Kong 

According to statistics every one of the seven million inhabitants of Hong Kong has more than two mobile phones, making it one of the densest markets in the world. “Still, the market demand for our handsets is very high,” says Eveline Pupeter, owner and CEO of emporia Telecom is happy to report. Together with the operator SmarTone emporia has launched emporiaELEGANCEplus with the goal set for a market share of 1%.


Where can I buy the emporia ELEGANCE? 

Customers can now buy the emporiaELEGANCE for use with any UK mobile network operator from independent retailer emporiashoponline   

Smartphone or smarter strategy? 

How operators can bring generations together without the need for smartphones everywhere

In the past 2 years the hype around smartphones has rocked the industry. Currently in Europe every other mobile phone sold is a smartphone.

However around two-thirds of today’s mobile users are using non-smart phones: mainly for voice, text and other features. Even those with smartphones are not necessarily using many of the functions.


emporiaTALKcomfort – The classic: in a slimmer design 

emporia Telecom launches emporiaCONNECT 


  • New mobile handset offers smartphone services on a feature phone
  • Email, picture sharing, calendar and mapping all made easier to use

emporiaSAFETYpremium – real life mHealth 

emporiaSOLIDplus - The outdoor specialist with security  

Mobile World Congress 2012 

Mobile World Congress 2012 

In 2012, emporia will once again attend the world’s largest trade fair for the mobile communications industry. Visit us from February 27th til March 1st in hall 8 at booth A139 to see the whole portfolio and all the new products from emporia.

emporia nominated for Global Mobile Award 2012 

LIFEplus shortlisted in the category of Best feature phone

The GSMA has shortlisted the emporiaLIFEplus in the category of Best Featurephone or entry level phone. Emporia LifePlus is an easy to use mobile phone which introduces emporia's ground breaking emergency alert functionality, accessible with the push of just one button, and which can now be seen in the next generation of handsets to be shown at Mobile World Congress in Barcelona this year including the ELEGANCEplus, SOLIDplus and CLICK.

See all the nominees here

First Look - emporiaCLICK  

Debuts Jan 10th at CES

emporia at CES 2012 

emporia expands to North and Latin America - debuts two new models at CES

Mobile : still too complicated 

emporia Telecom acts to meet future challenges  

emporia creates powerhouse Advisory Board of international experts

Making mobile friendly 

Do you and your friends struggle with modern mobile technology?  Then emporia is here to help. On this website you will find hints, advice, interesting articles and useful videos to get you started with your emporia mobile phone.


emporia wants to give you confidence around new technology, so why not get in touch with us. Maybe you’d like to request a new ‘how to’ video, or would like to arrange for an emporia senior scout to visit your local club or group. We are here to help you get the best out of your mobile phone.


Contact us here

Speak easy with emporia RL1 at Argos  


emporia Vodafone RL1 mobile phone available in UK stores




Useful links 


This is where you can find links to other websites with more useful information on selecting a mobile phone and other mature lifestyle issues... 



Where can I buy the emporia RL1? 


The emporia RL1 is available on the Vodafone UK network from the following. To choose just click on any of the store names below to be taken to the relevant shop:


Tesco stores and online




Argos stores



You may also call Matob Mobile now to buy RL1 on ‘pay as you go’ on:

01628 539 984

Lines are open 8.30 a.m. - 6.00 p.m. Monday to Friday

Vodafone stores and online

RL1 & Accessories

For enquiries regarding RL1 accessories please contact PLBlake, telephone +44 (0)1923 271017 or email




RL1 in the news 

What the press has to say about the new emporia RL1


We think the emporia RL1 is the most simple to use, yet stylish mobile phone on the market. But you don’t have to take our word for it; here is just some of what the press have been saying...



A gift to talk about this Father’s Day 

Keep in touch with Dad all year round this Father’s Day with emporia’s RL1


Keep in touch with Dad all year round this Father’s Day with emporia’s RL1– a brand new mobile phone, available exclusively through Vodafone UK, that makes talking and texting incredibly easy.



The emporia RL1; mobile made easy 

a simple talk & text phone from Vodafone


Welcome to the emporia RL1 – the most straightforward mobile phone in the world. By avoiding the need to navigate any unwanted features or complicated menus, it makes calling and texting easier than ever before. 



A conversation with Albert Fellner 

emporia Founder, Albert Fellner, discusses the process behind creating the company 20 years ago, its achievements so far, and what the future holds


How seniors are mobile innovators 


It’s easy to forget the mobile industry was born in the 1980s because of the industry’s need to target young consumers yet 47% of people over 65 have a mobile phone compared to the UK average of 82%, meaning the opportunity to market mobile phones to senior consumers is real and exists today. With senior population figures set to rise the question for the mobile industry is how to appeal to a growing demographic which can be both commercially and socially rewarding. 


What the older generation can teach us about mobile 

By not designing phones to fit the user, we risk excluding a significant – and growing – proportion of the population from mobile telephony altogether says Albert Fellner.  


Making mobile phones simple 

What do Jeremy Clarkson, Philip Green and Sir Stirling Moss have in common?  All three have waxed lyrical in the media on the issue of mobile phones with a common theme: why do they have to be so difficult to use, and why can’t they just talk and text?


Mobile phones are not just for kids 

There are more than 21 million people in the UK over the age of 50 who have very specific needs and preferences when it comes to using technology - especially mobile phones. Unfortunately the mobile industry has failed to truly cater for this market, preferring to incorporate ever more complex technology to meet the requirements of a youth driven market. The truth is that all this technology has gradually isolated those of us who want a simple, practical phone to improve daily communication with our friends and family. 


Why user empathy must drive the future of mobile phones 

There is an important difference however, between everyone who wants a mobile phone and everyone who needs one.  In many ways the easiest work has already been done.  The future will be about persuading the 25% of the world’s population that has yet to embrace mobile of the huge benefits that mobile communication can bring to their lives.


Technology for the ageless 

Today’s older generation is fitter and healthier than ever before.  It is also a significant proportion of the population: currently those aged over 65 top a billion globally, a number set to double by 2050. This generation is challenging our prejudices about age:  they are able-bodied and keen to try out new experiences.  It could be argued that they are the single most important consumer group in the country. Albert Fellner of emporia Telecom, outlines why paying attention to the needs and desires of this demographic can pay dividends.



emporia Telecom – celebrating 20 years  


Founded in April 1991 by Albert Fellner, emporia Telecom, renowned specialists for mobile phones for seniors, celebrates its twentieth anniversary this year. 



Closer to the customer 

What is a PIN-code? Why do I need a SIM-card? How do I write a text message? What should I do if I run out of credit? What happens if the battery runs out? Modern technology poses a lot of questions. Emporia offers practical advice to help you get the information you need about new technology.

Award winning ELEGANCE  




The emporiaELEGANCE mobile phone received a coveted iF gold award at CeBIT, the world’s largest technology fair. The international award celebrates product design quality, innovation and function, which comes together in the simple, elegant, generation-spanning mobile phone from emporia Telecom.